Met Through Friends Terms of Service
Last Updated: August 1, 2025
Please read these Terms of Service (the “Terms”) and our Privacy Notice (“Privacy Notice”) carefully because they govern your use of the website located at met-through-friends.com, including all subdomains thereof (collectively, the “Site”) offered by Met Through Friends LLC (“Met Through Friends,” “we,” “our,” or “us”). To make these Terms easier to read, the Site, and any and all Met Through Friends services provided by us on the Site or elsewhere (including but not limited to social media platforms), are collectively called the “Platform” (For the avoidance of doubt, Met Through Friends and the Platform are not responsible for any functionality or services provided by any third party.)
IMPORTANT NOTICE REGARDING ARBITRATION FOR U.S. CUSTOMERS: WHEN YOU AGREE TO THESE TERMS YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND MET THROUGH FRIENDS THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY SECTION 16 (DISPUTE RESOLUTION) BELOW FOR DETAILS REGARDING ARBITRATION.
1. Agreement to Terms. By using the Platform, you agree to be bound by these Terms, and your use of the Platform constitutes an agreement between you (“you”, “your”) and us. If you don’t agree to be bound by these Terms, do not use the Platform. If you are accessing and using the Platform on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, “you” and “your” will refer to that entity. Additionally, we may post or publish guidelines or rules on the Platform applicable to third parties, and you agree to fully comply with those guidelines to the extent not conflicting or inconsistent with these Terms.
2. Privacy Notice. Please review our Privacy Notice, which also governs your use of the Platform, for information on how we collect, use, and share your information.
3. Changes to these Terms or the Platform. We may update the Terms from time to time at our sole discretion. If we do, we’ll let you know by posting the updated Terms on the Site and/or may also send other communications. It’s important that you review the Terms whenever we update them or you use the Platform. If you continue to use the Platform after we have posted updated Terms it means that you accept and agree to the changes. If you don’t agree to be bound by the changes, you may not use the Platform anymore. Because our Platform are evolving over time we may change or discontinue all or any part of the Platform, at any time and without notice, at our sole discretion.
4. Who May Use the Platform? You may use the Platform only if you are 21 years or older (or, if younger than 21, the age of majority in the jurisdiction in which you reside or access the Services) and capable of forming a binding contract with Met Through Friends, and not otherwise barred from using the Platform under applicable law.
5. Feedback. We appreciate feedback, comments, ideas, proposals and suggestions for improvements to the Platform (“Feedback”). If you choose to submit Feedback, you agree that we are free to use it without any restriction or compensation to you.
6. Purchases of Products. You may purchase products via the Platform (each, a “Product Purchase”). All Product Purchases are handled solely between you and the Platform and/or its service providers, and you agree to pay all applicable fees for the cost of such Product Purchase. When you make a Product Purchase, you expressly authorize the Platform and/or the service provider (and their respective third-party payment processor, as applicable) to charge you for such Product Purchase.
7. User Restrictions
When using and accessing the Platform, you agree that you will not do any of the following:
Restrict or inhibit any third party in any way from viewing, accessing, using and/or enjoying the Platform;
Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate, mine, scrape, and/or search the site and/or the Platform;
Copy, distribute, display, sublicense, sell, rent, translate, publish, broadcast, transmit, perform, upload, modify, alter, edit, counterfeit, create derivative works from, and/or exploit the Site and/or the Platform;
Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up the Site and/or the Platform;
Express or imply that any statements you make are endorsed by Met Through Friends without Met Through Friends’ prior written consent;
Impersonate any person or entity, whether actual or fictitious, including, but not limited to, any user of the Platform, employee, or representative of Met Through Friends when using our Site or the Platform.
B. Platform Monitoring
You recognize and agree that Met Through Friends has no obligation or duty to monitor the Platform, or to review or edit any content. However, you agree that Met Through Friends and any providers or third parties with which Met Through Friends operates the Platform or otherwise conducts business, have the right to monitor the Platform electronically, from time to time, for the purpose of operating the Platform, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements, and to disclose any information as Met Through Friends deems necessary or appropriate to: (1) satisfy any law, regulation or other governmental request; (2) operate the Platform ; and/or (3) protect itself, providers or third parties with which it conducts business, and/or its users. We reserve the right, but are not obligated, to remove or disable access to any content at any time and without notice, including, but not limited to, if we, at our sole discretion, consider it objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Platform. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.
8. Met Through Friends’s Intellectual Property. We may make available through the Platform content that is subject to intellectual property rights. We retain all rights to that content.
9. General Prohibitions and Met Through Friends’s Enforcement Rights. You agree not to do any of the following:
a. Use, display, mirror or frame the Platform or any individual element within the Platform, Met Through Friends’s name, any Met Through Friends trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Met Through Friends’s express written consent;
b. Access, tamper with, or use non-public areas of the Platform, Met Through Friends’s computer systems, or the technical delivery systems of Met Through Friends’s providers;
c. Attempt to probe, scan or test the vulnerability of any Met Through Friends system or network or breach any security or authentication measures;
d. Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Met Through Friends or any of Met Through Friends’s providers or third parties with which it conducts business, or any other third party (including another user) to protect the Platform;
e. Attempt to access or search the Platform or download content from the Platform using any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Met Through Friends or other generally available third-party web browsers;
f. Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;
g. Use any meta tags or other hidden text or metadata utilizing a Met Through Friends trademark, logo URL or product name without Met Through Friends’s express written consent;
h. Use the Platform, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms;
i. Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Platform to send altered, deceptive or false source-identifying information;
j. Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Platform;
k. Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Platform;
l. Collect or store any personally identifiable information from the Platform from other users of the Platform without their express permission;
m. Impersonate or misrepresent your affiliation with any person or entity;
n. Violate any applicable law or regulation; or
o. Encourage or enable any other individual to do any of the foregoing.
10. Links to Third Party Websites or Resources. The Platform may allow you to access third-party websites, content, or other resources. We provide access only as a convenience and are not responsible for the websites, content, products, or services on or available from those resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party resources.
11. Termination. We may suspend or terminate your access to and use of the Platform at our sole discretion, at any time and without notice to you. Upon any termination, discontinuation or cancellation of the Platform, the following Sections will survive: 1-9 and 11-22.
12. Warranty Disclaimers. THE SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Platform will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any information or content on the Platform, or, whether online or offline, with regard to the accuracy, completeness, or truthfulness of information provided by users, that any user is who they claim to be, or that any match, communication, or in-person meeting will result in a safe or satisfactory experience.
13. Indemnity. You will indemnify and hold Met Through Friends and its officers, directors, employees and agents, harmless from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (a) your access to or use of the Platform, (b) your User Content, (c) your interactions with other users and any harm resulting therefrom, including but not limited to in-person meetings, (d) any Product Purchases, or (e) your violation of these Terms.
14. Limitation of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER MET THROUGH FRIENDS NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE PLATFORM WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), INTERACTIONS BETWEEN USERS, USER CONTENT OR BEHAVIOR, IN-PERSON MEETINGS FACILITATED BY OR THROUGH THE PLATFORM, PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT MET THROUGH FRIENDS OR ITS SERVICE PROVIDERS HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL MET THROUGH FRIENDS’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE PLATFORM EXCEED ONE HUNDRED DOLLARS ($100).
THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN MET THROUGH FRIENDS AND YOU.
15. Governing Law and Forum Choice. These Terms and any action related thereto will be governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of New York, without regard to its conflict of laws provisions. Except as otherwise expressly set forth in Section 16 (Dispute Resolution), the exclusive jurisdiction for all Disputes (defined below) that you and Met Through Friends are not required to arbitrate will be the state and federal courts located in the state of New York, County of Manhattan, and you and Met Through Friends each waive any objection to jurisdiction and venue in such courts.
16. Dispute Resolution.
a. Mandatory Arbitration of Disputes. We each agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Platform (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding. You and Met Through Friends agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of these Terms, and that you and Met Through Friends are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of these Terms.
b. Exceptions. As limited exceptions to Section 16(a) above: (i) we both may seek to resolve a Dispute in small claims court if it qualifies; and (ii) we each retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our intellectual property rights.
c. Conducting Arbitration and Arbitration Rules. The arbitration will be conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by these Terms. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. A party who wishes to start arbitration must submit a written Demand for Arbitration to AAA and give notice to the other party as specified in the AAA Rules. The AAA provides a form Demand for Arbitration at www.adr.org. Any arbitration hearings will take place in the county (or parish) where you live, unless we both agree to a different location. The parties agree that the arbitrator shall have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability, and scope of this arbitration agreement.
d. Arbitration Costs. Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules, and we won’t seek to recover the administration and arbitrator fees we are responsible for paying, unless the arbitrator finds your Dispute frivolous. If we prevail in arbitration we’ll pay all of our attorneys’ fees and costs and won’t seek to recover them from you. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law.
e. Injunctive and Declaratory Relief. Except as provided in Section 16(b) above, the arbitrator shall determine all issues of liability on the merits of any claim asserted by either party and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. To the extent that you or we prevail on a claim and seek public injunctive relief (that is, injunctive relief that has the primary purpose and effect of prohibiting unlawful acts that threaten future injury to the public), the entitlement to and extent of such relief must be litigated in a civil court of competent jurisdiction and not in arbitration. The parties agree that litigation of any issues of public injunctive relief shall be stayed pending the outcome of the merits of any individual claims in arbitration.
f. Class Action Waiver. YOU AND MET THROUGH FRIENDS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, if the parties’ Dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this Section 16 (Dispute Resolution) shall be null and void.
g. Severability. With the exception of any of the provisions in Section 16(f) of these Terms (“Class Action Waiver”), if an arbitrator or court of competent jurisdiction decides that any part of these Terms is invalid or unenforceable, the other parts of these Terms will still apply.
17. User Responsibilities & Assumption of Risk. By using the Platform you acknowledge and agree that: (a) you are solely responsible for your interactions with other users, both online and offline; (b) you understand we do not conduct criminal background checks, sex offender registry screenings, or identity verification unless otherwise required by law or explicitly disclosed in writing; and you agree to exercise caution and use good judgment in all interactions and in-person meetings, including by: (i) meeting in public places, (ii) informing friends or family of your whereabouts, and (iii) not sharing financial or sensitive personal information with other users, whether in online or offline interactions.
18. General Terms.
Reservation of Rights. Met Through Friends and its licensors exclusively own all right, title and interest in and to the Platform, including all associated intellectual property rights. You acknowledge that the Platform are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Platform.
19. Entire Agreement. These Terms constitute the entire and exclusive understanding and agreement between Met Through Friends and you regarding the Platform, and these Terms supersede and replace all prior oral or written understandings or agreements between Met Through Friends and you regarding the Platform. If any provision of these Terms is held invalid or unenforceable by an arbitrator or a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. Except where provided by applicable law in your jurisdiction, you may not assign or transfer these Terms, by operation of law or otherwise, without Met Through Friends’s prior written consent. Any attempt by you to assign or transfer these Terms absent our consent or your statutory right, without such consent, will be null. Met Through Friends may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
20. Notices. Any notices or other communications provided by Met Through Friends under these Terms will be given: (i) via email; or (ii) by posting to the Platform. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.
21. Waiver of Rights. Met Through Friends’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Met Through Friends. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
22. Contact Information. If you have any questions about these Terms or the Platform, please contact Met Through Friends at hello@met-through-friends.com.
